Digi info- an ISO 9001-2008 Company, has just launched the Wireless QMS- Queue Management System in Dubai, UAE and Named as DIGI-QMS.
DIGI-QMS- Wireless Queue Management System
1 ) Ticket Dispenser :
- Multi-language printing such as English or your Language
- 15.1″ LCD acoustic touch display screen
- User friendly graphical interface
DIGI-QMS-Wireless Queue Management System
- Max.16 services
- Alone standing luxury model
- Many items, many queues RZ-800D RZ-800C RZ-800A RZ-800B
- Inbuilt 2 Speakers and Amplifier, multi-voice sound broadcast
- Inbuilt Computer
- 10/100 Ethernet port RJ45
- Optional for magnetic card reader. If required, support to swipe magnetic card for VIP service
- Support to connect with 64 counter display, 64 main display, 64 opinion controller ,64 manipulator at most.
2) LED Counter Display :
- Size: 48cmx14.2cm X3.7cm
- LED type Model : CP37-A08
3) Manipulator (Call Pad) :
- Physical Manipulator(Call Pad)
- 20 buttons
- Functions such as: Calling,Optional call, transfering, waiting, recalling, etc… .
- Black model
- Put on every counter for operator to call the queuing ticket number
4) LED Main Display (Waiting Area):
- LED type Model:ZDP-04
- Size: 136cmx96cmx6cm
- Light LED tube 4 Digits+ 2 digits x 2 x 4 lines
- 4 digits red ticket number and 2 digits green counter number and the red arrow
- Red Numbers and Green are changeable as per programmed Queue software;
5) Sound System (External Passive Sound box):
- Cordial & efficient way of serving customers
- Multi-language voice such as English/Arabic/Romanian… .
- Announce ticket number& calling counter customer to which should go for his(her) service.
- Assembled outside
- Normally there is no any need of external sound box outside if waiting room is below 100 m2
- Reinforcement of vocal and acoustic music
6 ) DIGI- QMS Software :
- Support to play multimedia video file such as asf,avi,mpeg,mpg,vcd,dvd and etc.
- MIS and Head Office MIS
- Scalability for connecting Remote Branches to QMS Server
- Real time status monitor and control
- Corporate management reports
- Generating reports for service quality and staff productivity and performance
such as:
o Number of customers treated by each service per day/month/year
o Number of customers treated by each employee per day/month/year
o Performance measurements: estimated average time it took for a service to be done or an employee
finish his task.
o Queue log
o Daily,periodic and monthly and on schedule basis
o Charts,tables and statistics
o Data exportable(.xls)
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